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FAQ

How long does it take to make my order?

We strive for a 3-5 business day turn around time. A shop announcement will be posted at the top of the page if the turn around time differs from the typical 3-5 day timeframe. Once your order is shipped, we have no control over how long delivery takes. A tracking number is provided by email with your order confirmation.

How to I place a custom order?

Send me an email below or DM me on Instagram @downstream_designs to get the conversation started!

How do I care for my fleece?

Machine wash cold, tumble dry low.

I'm not sure about size.

See the size cart for reference. In general, our fleece is an athletic cut.

For signature fleece:
For a semi-fitted style, order your regular size. For a more casual fit, we recommend ordering a size up.

For kangaroo pocket hoodies:
We recommend ordering your regular size.

For base layers:
For a form-fitting base layer, consider sizing down. If you want a little breathing room in your base layer, order your regular size.

If you have concerns about fit and you're local, reach out and we can try to arrange a time to try on a sample (limited to Livingston/Bozeman area).

We are happy to make custom orders for special requests such as making sleeves longer for our tall friends. Send us an email to get started!

Do we have an affiliate program?

Reach out to learn more!

WE WANT TO HEAR FROM YOU!

Interested in a custom order? Reach out with an email or fill out the form below.

downstreamdesignsmt@gmail.com

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